A robust indirect tax and border control administration, with a view towards delivery of services, which is —
- Simple and predictable
- Fair and just
- Transparent
- Technology-driven
and which —
- Encourages trust - based voluntary compliance.
- Protects honest taxpayers' rights.
- Facilitates trade with risk-based enforcement.
- Enables legitimate movement of people, goods and services.
- Supplement the efforts to ensure national security, and;
- Continually invests in capacity building to achieve professional and ethical excellence.